Returns & Exchanges

At Allertons, we want you to be completely satisfied with your beauty and grooming purchases; however, if you are not happy with your order, you can return unopened and unused products within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare the Package

  Securely pack your unused items in their original packaging, ensuring all seals are intact, and include a note with your authorization code.

• 3.
  Ship to Allertons

  Send your package back to our main boutique using a tracked shipping service to ensure your return reaches us safely.

• 4.
  Receive Your Refund

  Once our specialists inspect the returned items, we will process your refund to your original payment method within 5 to 7 business days.